Last Updated: 18th November 2025
Dhamana Technology Solutions (“we”, “our”, or “us”) is committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
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Name
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Phone number
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Email address
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Address or installation location
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Service request details (e.g., Starlink installation, CCTV setup, etc.)
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Additional notes or messages you submit through forms
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Payment information (processed securely through trusted gateways)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type & device type
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Pages visited
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Time spent on the website
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Referral links
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Cookies and tracking data
1.3 Third-Party Data
We may receive additional information if you interact with us through:
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WhatsApp
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Social media platforms
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Google Business Profile
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Online ads or lead forms
2. How We Use Your Information
We use your information to:
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Provide and deliver our services
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Schedule consultations, installations, or support visits
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Respond to inquiries and customer service requests
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Improve our website and service quality
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Process payments securely
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Send service updates, reminders, and notifications
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Create and improve marketing campaigns
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Enhance security and fraud prevention
3. Sharing of Your Information
We do not sell your personal information.
We may share your information only under these conditions:
3.1 Trusted Service Providers
With partners who help us with:
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Payment processing
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Website hosting
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Email and SMS notifications
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Technical support
3.2 Legal Requirements
We may disclose information if legally required to:
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Comply with government or law enforcement requests
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Protect against fraud, security threats, or rights violations
3.3 Professional Services
When coordinating installations, audits, or logistics with certified technicians or contractors.
4. Cookies & Tracking Technologies
Our website may use cookies to:
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Improve user experience
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Remember your preferences
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Analyze website traffic
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Enhance page performance
You can disable cookies through your browser settings, but some website features may not function correctly without them.
5. Data Security
We take reasonable measures to protect your information using:
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Encrypted communication channels
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Secure payment gateways
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Access control for sensitive data
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Regular website and server security updates
However, no data transmission over the internet is completely secure. We cannot guarantee 100% security but we work to protect your information to the best of our ability.
6. Data Retention
We retain your information only for as long as necessary to:
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Provide our services
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Meet legal obligations
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Resolve disputes
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Improve past installations and records
If you request deletion of your information, we will comply unless legally restricted.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your information
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Opt out of marketing communication
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Withdraw consent at any time
To exercise any of these rights, contact us at:
Email: hello@dhamanatech.com
8. Third-Party Links
Our website may contain links to third-party websites (e.g., product manufacturers, partners, or payment providers).
We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect information from children.
If you believe a minor’s data has been collected, please contact us immediately.
10. Updates to This Privacy Policy
We may update this policy occasionally to reflect:
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Changes in our services
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Legal requirements
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Security improvements
We will update the “Last Updated” date when changes are made.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Dhamana Technology Solutions
📧 Email: hello@dhamanatech.com
📍 Location: Abuja, Nigeria